Chautauqua Institution

Baristas​ are responsible for making coffee and/or tea beverages to order. Baristas will be expected  to learn to properly use and clean all related machinery (espresso machines, milk steamers, etc.),  take customer orders and handle cash sales at a register in a fast-paced environment.

Cashiers​ are responsible for displaying a professional, pleasant attitude to all customers. Cashiers  scan customers selected items for purchase, provide purchase transactions, and ensure proper  handling of American currency, debit and credit card purchases. This position requires excellent  skills in English and product knowledge. This position will provide the opportunity to work directly  with the public and gain skills in American customer service. You may be expected to work in other  areas of the park as directed by management. 

Deli Workers​ are responsible for preparing hot and cold food and beverages, such as sandwiches,  salads, grilled items, coffee, tea, etc. Deli workers will also be expected to assist with setup and  cleanup at the beginning and/or end of the day, which includes cleaning and proper storage of food  items.    

Ice Cream Sellers​ are responsible for interacting with customers, using ice cream machines to make  customer orders, scooping ice cream, learning menu items, setup and cleanup of work space, and  exchanging money with customers  

Hosts ​are responsible for helping customers, seating them, taking their orders, using a cash register,  and keeping the host station clean. You should also be prepared to help out where needed and in  general help keep the restaurant clean and running smoothly. 

Bus Persons​ are responsible for assisting the waitstaff, bringing water to the tables, clearing tables,  taking out the garbage, helping to set the tables in the dining area, bringing dishes back and forth  from the kitchen and generally keeping the dining room clean.    

Food Prep/Prep Cooks​ (​Bake Shop, Pantry & Gard Manger) ​are responsible for assisting the cook  with preparing and cooking orders per recipe guidelines. You will be chopping vegetables and meats,  and maintaining workstations to assure plenty of product is always available. You will assist with  cleaning all workstations at the end of the day, including sweeping and mopping of floors

Waitstaff ​ are responsible for waiting on customers, answering questions, writing down lunch and  dinner orders, serving food and drinks, refilling water, dealing with U.S. currency, and possibly  setting and clearing tables. Table service requires good people skills and English language skills, The  business levels are very busy for breakfast, lunch, dinner, Sunday brunch and in the kitchen

Front Desk​ positions are responsible for displaying a professional, pleasant attitude to all  customers. Job duties include greeting guests, taking reservations, checking people in and out,  helping guests with problems, answering phones, handling U.S. currency, and general office help.  This position will provide the opportunity to work directly with the public and gain skills in American  customer service. ​Those interested in Front Office will learn the Opera Reservations System and this  is a stepping stone toward Hotel Management.